From the desk of SCCAH Executive Director Lauren Lee:
Information on the 2015 Assessment: The Board of Directors approved the 2015 Budget at the Board Meeting, Wednesday, December 3, 2014. FirstService Residential will be mailing the statements to you in the near future. Please review the cover letter, which will explain potential changes.
Online or Telephone Bill Payments – Nothing will change other than the Address to send the payment.
Direct Debit – FOR ALL OUR RESIDENTS WHO CURRENTLY PAY THEIR ASSESSMENTS BY EFT-YOU ARE STILL ENROLLED IN EFT. THAT HAS NOT CHANGED. EVEN THOUGH YOUR STATEMENT DOES NOT SHOW EFT, YOU ARE STILL ENROLLED IN IT. THE ONLY EFT CHANGES FOR THOSE ALREADY ENROLLED IN EFT ARE AS FOLLOWS:
1) IF YOU HAVE PAID QUARTERLY IN THE PAST, YOU WILL BE AUTOMATICALLY CHANGED TO MONTHLY PAYMENTS. IF YOU HAVE PAID MONTHLY IN THE PAST, NOTHING WILL CHANGE EXCEPT THE DATE.
2) PAYMENTS WILL NOW BE WITHDRAWN FROM YOUR CHECKING ACCOUNTS ON JAN. 3RD OR 4TH. FOR ALL RESIDENTS WHO CARRY A BALANCE ON THEIR ASSESSMENT BILLING (EITHER CREDITOR DEBIT), THOSE BALANCES HAVE NOT YET CARRIED OVER TO THE NEW SYSTEM. IN THE INTERIM,PLEASE CALL ADMINISTRATION OR FINANCE FOR YOUR CURRENT BALANCE.
If you pay by check, please continue to pay as you always have, just note new payment address and send coupon with the check.
We look forward to working with you and are confident that, in the future, your community will continue to benefit from our expertise and constant efforts to respond to your needs and manage your Association in a responsible, professional manner. We thank you for the opportunity to be of service.
